About the Hungry Moose

Family-owned and rooted in Big Sky since 1994, the Hungry Moose is more than a grocery store — it’s a cornerstone of the community. With locations in Town Center and at the base of Big Sky Resort, we nourish locals and visitors alike through thoughtfully sourced food, local products, and genuine Montana hospitality.

A job at the Moose is an introduction to the heart of Big Sky. Team members are encouraged to share their talents, grow their skills, and help shape what we offer. Guided by sustainability, community connection, and a deep love for this place we call home, we continue to carve our own path while feeding Big Sky every day.

Job Summary

The Hungry Moose is seeking an energetic, results-driven Deli Operations Manager to lead daily deli operations at our Town Center location. This is a hands-on leadership role responsible for delivering an exceptional customer experience, fostering a fun and collaborative team environment, and upholding the highest standards of cleanliness, efficiency, food safety, and quality.

Reporting to the Location Manager, the Deli Operations Manager serves as a key ambassador of the Hungry Moose brand, driving operational performance while building a positive and engaging workplace culture.

What We Offer

At the Hungry Moose, we believe a healthy workplace supports the whole person — on and off the clock. Our benefits are designed to help you thrive in Big Sky while doing work that matters.

Living Well in Big Sky

Potential for subsidized employee housing
Paid Time Off (PTO) and Sick Time accrual

Pay, Perks & Appreciation

35% employee discount at both Hungry Moose locations
Shift meals for eligible shifts

Health & Long-Term Support

Group health insurance options (medical, dental, vision) after 60 days
Mental Health Reimbursement Arrangement (M-HRA)
Paid maternity and paternity leave
Dependent Care Assistance
401(k) with up to 4% company match after one year

Key Responsibilities

Deli Operations & Customer Experience

Lead day-to-day deli operations, including production, preparation, and service, ensuring timely, accurate, and friendly counter service
Maintain high standards of cleanliness, food safety, efficiency, and quality control across all prep and service areas
Ensure opening, mid, and closing duties are consistently completed
Lead from the floor during peak service times and step in on production or service as needed
Actively engage with customers to deliver an authentic, welcoming experience; resolve concerns and escalate issues as appropriate

Inventory, Ordering & Vendor Management

Manage inventory levels, ordering, pricing, waste, and cost controls to meet financial targets
Oversee product receiving; verify product condition and invoice accuracy
Maintain strong relationships with vendors and suppliers; communicate backstock needs and troubleshoot issues
Minimize out-of-stocks and ensure consistent product availability

Team Leadership & Scheduling

Assign daily tasks and manage workflow to meet service and quality expectations
Maintain appropriate staffing and schedules based on seasonal, community, and holiday needs
Monitor and manage labor targets in coordination with Shift Leads and the Location Manager
Support onboarding and training of new team members

Coaching, Training & Performance Management

Foster a positive, collaborative, and inclusive team culture focused on engagement and retention
Conduct regular check-ins and seasonal reviews to identify strengths, development opportunities, and coaching goals
Provide real-time feedback, coaching, and recognition
Identify performance concerns and work with HR and the Location Manager on improvement plans
Document coaching conversations and disciplinary actions in coordination with HR

Collaboration & Support

Partner closely with the Location Manager on department goals, initiatives, and special projects
Step in as needed to support overall store operations

The ideal candidate is a hands-on leader who thrives in a fast-paced environment and leads with positivity and accountability. You bring a customer-first mindset, strong operational instincts, and a genuine passion for developing people.

A confident people leader with the ability to coach, motivate, and develop teams
An excellent communicator, comfortable engaging with customers, vendors, and staff
Financially savvy, with an understanding of labor management, pricing, and cost control
Organized, detail-oriented, and process-driven
Flexible, adaptable, and solutions-focused
A collaborative team player who is willing to step in where needed

Required Qualifications

High school diploma or equivalent required

Proficiency with Google Docs, Google Sheets, and Excel
Ability to work independently, prioritize competing demands, and make sound decisions in a fast-paced environment

Preferred Qualifications

Minimum 2–3 years of experience in deli, food service, grocery, or prepared foods operations
At least 1 year of supervisory or team leadership experience
Working knowledge of food safety, sanitation standards, and safe food handling practices
Experience supporting inventory management, ordering, and waste control
Experience in a high-volume or seasonal food service environment
Experience with labor planning, scheduling, or labor cost targets
Prior responsibility for ordering, vendor communication, or inventory systems
Experience onboarding, training, or coaching employees
Familiarity with workforce or employee housing environments

Physical Requirements

Ability to perform essential job functions with or without reasonable accommodation
Ability to work on your feet for extended periods in a fast-paced deli and grocery environment
Ability to frequently lift, carry, push, or pull 30–50 lbs. (including cases, boxes, carts, and equipment)
Ability to bend, reach, kneel, crouch, and climb as needed throughout the workday
Manual dexterity to safely use knives, slicers, and food preparation equipment
Ability to work in cold environments (coolers/freezers) for short periods